Terms & Conditions for Lucky Family Adventure

Effective Date: [Insert Date]

These Terms and Conditions (“Terms”) govern the use of our website [https://www.luckyfamilyadventure.com] (the “Site”) and the services provided by Lucky Family Adventure (“we,” “our,” “us”). By booking a tour, safari, or related service with us, you agree to these Terms.

1. Bookings & Reservations

  • All bookings must be made directly through Lucky Family Adventure via our website, email, or authorized agents.

  • A booking is confirmed only after a deposit or full payment (as communicated in your booking invoice) has been received.

  • You are responsible for ensuring that all details provided at the time of booking are accurate.

2. Payments

  • Payment terms will be specified in your invoice. We accept bank transfers, mobile payments, and other approved methods.

  • Full payment must be received before the commencement of the tour.

  • All prices are quoted in USD (unless stated otherwise) and may be subject to exchange rate fluctuations.

3. Cancellations & Refunds

  • Cancellations must be made in writing via email.

  • Refunds, if applicable, will be subject to the following policy:

    • 60+ days before departure: Full refund (less any bank/transaction fees).

    • 30–59 days before departure: 50% refund.

    • Less than 30 days before departure: No refund.

  • Some services (e.g., flights, hotel bookings) may be non-refundable or subject to separate cancellation fees.

4. Alterations to Itinerary

  • We reserve the right to modify itineraries due to weather, safety concerns, availability, or unforeseen circumstances.

  • Any changes will be communicated, and we will make reasonable efforts to provide an alternative of similar value.

5. Client Responsibilities

  • You are responsible for ensuring that you have a valid passport, visa(s), vaccinations, and travel insurance before departure.

  • You must follow all safety instructions provided by our guides and partners during your trip.

  • We are not responsible for delays, losses, or issues caused by your failure to meet travel requirements.

6. Liability

  • Lucky Family Adventure acts as an agent between clients and service providers (e.g., hotels, lodges, airlines, transport companies).

  • While we take every precaution, we are not liable for:

    • Loss, damage, injury, illness, or death during your trip.

    • Cancellations or delays caused by airlines, weather, strikes, or natural disasters.

  • Clients are strongly advised to obtain comprehensive travel insurance before departure.

7. Force Majeure

We shall not be held responsible or liable for failure to perform our obligations if prevented by circumstances beyond our control, including natural disasters, government restrictions, pandemics, strikes, or political instability.

8. Privacy

We value your privacy. Please review our Privacy Policy to understand how we handle your personal data.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Tanzania, and any disputes shall be subject to the jurisdiction of Tanzanian courts.

10. Contact Us

For questions about these Terms & Conditions, please contact us:

📧 Email: luckyfamilyadventure536@gmail.com
📞 Phone: +255 678 753 960
🌐 Website: https://www.luckyfamilyadventure.com